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Delete Your CataLift Account

You can permanently delete your account and all associated data at any time.

Option 1 โ€” Delete in the app (fastest)

  1. Open the CataLift app and sign in.
  2. Go to Settings.
  3. Scroll to Account Management and tap Delete Account.
  4. Confirm, then confirm it's you: enter your password (email accounts), or confirm with Apple or Google. You'll be signed out immediately and your account is scheduled for deletion.
  5. Deleting the account does not cancel an App Store or Google Play subscription. Cancel it in your store account settings.

Option 2 โ€” Request deletion by email

If you can't access the app, email us from the address on your account and we'll delete it for you:

What gets deleted

Deleting your account permanently removes your account and all data linked to it:

Challenges you created that other people are still in are handed to another participant so they aren't removed for everyone; your own participation is deleted.

Timing, the 30-day restore window & retention

Your account is deactivated and you are signed out immediately when you request deletion. For 30 days you can change your mind: email from the address on your account and we will cancel the deletion and restore it.

After the 30 days, an automated nightly process permanently deletes the account and all of the data above, normally within a few days. This cannot be undone. Residual copies may remain in our hosting provider's routine backups for a limited period before being overwritten. Where the law requires us to keep limited records, we keep only what is required.

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